Terms of Service

1. Agreement to Terms

By accessing or using CarbonLedger's platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our Services.

2. Description of Services

CarbonLedger provides an AI-powered platform for energy compliance reporting, including ESOS (Energy Savings Opportunity Scheme) compliance, carbon footprint tracking, and energy analytics. Our Services include data processing, report generation, and compliance management tools.

3. User Accounts

Account Creation

To use our Services, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorised use

Account Restrictions

You must be at least 18 years old and have the legal authority to enter into these Terms. Accounts registered by automated methods are not permitted.

4. Acceptable Use

You agree not to use our Services to:

• Violate any laws or regulations
• Infringe upon intellectual property rights
• Upload false, misleading, or fraudulent data
• Attempt to gain unauthorised access to our systems
• Interfere with or disrupt the Services
• Use automated systems to access the Services without permission
• Resell or redistribute the Services without authorisation

5. Data and Content

Your Data

You retain ownership of all data you upload to our platform. By using our Services, you grant us a licence to use, process, and analyse your data solely for the purpose of providing the Services.

Accuracy of Data

You are responsible for ensuring the accuracy and completeness of data uploaded to our platform. While we strive for accuracy in our processing and reporting, you acknowledge that compliance decisions should not be based solely on our Services.

6. Intellectual Property

The Services, including all content, features, and functionality, are owned by CarbonLedger and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

7. Payment Terms

Subscription Fees

Access to certain features requires a paid subscription. By subscribing, you agree to pay all applicable fees as described in your subscription plan.

Billing

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in these Terms.

Price Changes

We reserve the right to modify our pricing. We will provide at least 30 days' notice of any price increases.

8. Termination

Either party may terminate these Terms at any time. Upon termination, your access to the Services will cease immediately. We may also suspend or terminate your account if you violate these Terms.

9. Disclaimers and Limitations of Liability

Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CARBONLEDGER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

10. Indemnification

You agree to indemnify and hold harmless CarbonLedger and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of England and Wales.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Services after such changes constitutes acceptance of the new Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

14. Entire Agreement

These Terms constitute the entire agreement between you and CarbonLedger regarding the use of our Services, superseding any prior agreements.

15. Contact Information

If you have any questions about these Terms, please contact us at: